privacy-policy

Privacy Policy

Effective Date: October 21, 2026 Last Updated: October 21, 2026

1. Introduction

Welcome to our Information Repacker Project.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you access or use our website, applications, software, APIs, and related services (collectively, the "Service").

Our Service is designed to help users manage, analyze, and grow their online channels and communities, including channels and communities hosted on third-party platforms such as Telegram.

By using the Service, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will obtain your consent before processing your personal information for the relevant purpose.

If you do not agree with this Privacy Policy, please discontinue your use of the Service.

2. Information We Collect

We collect information in several ways, depending on how you use the Service.

2.1. Information You Provide

When you register for an account, subscribe to a paid plan, contact our support team, or otherwise interact with us, we may collect:

Name or username.
Email address.
Account credentials and authentication information.
Billing details and subscription preferences.
Communications you send to us, including support requests and feedback.
Information you voluntarily provide when configuring or using the Service.

You should not provide personal information that is unnecessary for the operation of the Service.

2.2. Account and Usage Information

We may automatically collect certain information about your use of the Service, including:

Account ID and subscription status.
Selected plan and account settings.
Features used and actions performed within the Service.
Login dates, session information, and security events.
IP address, browser type, operating system, device information, and language preferences.
Diagnostic information, error reports, and performance metrics.

We use this information to operate the Service, troubleshoot issues, improve performance, prevent abuse, and maintain security.

2.3. Third-Party Platform Information

If you connect a third-party account or authorize the Service to interact with a platform such as Telegram, we may process information made available through that platform and permitted by your authorization.

Depending on the features you use, this may include:

Channel or group identifiers and usernames.
Channel names, descriptions, and public metadata.
Subscriber or membership statistics made available to the Service.
Message content, publication dates, and engagement metrics, where necessary for a requested feature.
Information about your permissions and authorization status.

The exact information collected depends on the integration, the permissions granted, the platform's technical capabilities, and the features you enable.

We do not claim ownership of your third-party accounts or content. You remain responsible for ensuring that you have the rights and permissions necessary to connect accounts and process any data you submit or make accessible to the Service.

2.4. Payment Information

If you purchase a subscription or other paid feature, we or our payment providers may process information needed to complete and verify the transaction.

Depending on the payment method, this may include:

Payment transaction identifiers.
Amount, currency, and payment status.
Subscription period and renewal information.
Refund and payment dispute records.
Cryptocurrency transaction identifiers and publicly available blockchain transaction data, if you pay using cryptocurrency.

We do not intentionally store full payment card numbers or card security codes on our own servers unless explicitly stated in the applicable payment documentation.

Payment providers may collect and process additional information under their own privacy policies.

2.5. Cookies and Similar Technologies

We may use cookies, local storage, and similar technologies to:

Keep you signed in.
Maintain security and prevent fraudulent activity.
Remember your preferences.
Understand how users interact with the Service.
Measure performance and improve the user experience.

Where required by law, we will request consent before using non-essential cookies or similar technologies.

You can manage cookies through your browser settings. Disabling certain cookies may affect the functionality of the Service.

3. How We Use Information

We may use collected information to:

Create and manage user accounts.
Provide the features and functionality of the Service.
Connect to third-party platforms at your request.
Process subscriptions, payments, refunds, and account changes.
Monitor usage limits and enforce subscription plans.
Provide customer support and respond to inquiries.
Detect and prevent fraud, abuse, unauthorized access, and security incidents.
Diagnose errors and improve reliability and performance.
Develop new features and improve existing functionality.
Communicate important service updates, security notices, and changes to our terms.
Send marketing communications where permitted by law and, where required, with your consent.
Comply with legal obligations and enforce our agreements.
Establish, exercise, or defend legal claims.

We will not use personal information for purposes materially incompatible with those described in this Privacy Policy without providing any notice or obtaining any consent required by applicable law.

4. Legal Bases for Processing

Where applicable data protection laws require a legal basis for processing, including the EU General Data Protection Regulation (GDPR), we rely on one or more of the following:

Contract: Processing necessary to provide the Service, manage your account, or perform our agreement with you.
Legitimate interests: Processing necessary for security, fraud prevention, service improvement, and legitimate business operations, provided those interests are not overridden by your rights.
Consent: Processing based on your consent, such as certain marketing communications or non-essential cookies where required.
Legal obligation: Processing necessary to comply with applicable laws, regulations, or lawful requests.

Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

5. How We Share Information

We do not sell your personal information in exchange for money.

We may share information in the following circumstances:

5.1. Service Providers

We may share information with trusted service providers that help us operate the Service, including providers of:

Cloud hosting and infrastructure.
Databases and object storage.
Email delivery and customer support.
Authentication and security.
Analytics and error monitoring.
Payment processing and cryptocurrency payment infrastructure.

These providers may process information only as necessary to provide services to us, subject to applicable contractual and legal requirements.

5.2. Third-Party Platforms

When you connect or interact with a third-party platform, information may be exchanged with that platform as necessary to perform the requested functionality.

Your use of third-party platforms is also subject to their own terms and privacy policies.

5.3. Legal and Security Reasons

We may disclose information if we reasonably believe disclosure is necessary to:

Comply with applicable law or a valid legal process.
Respond to lawful requests from public authorities.
Investigate fraud, security incidents, or violations of our terms.
Protect the rights, property, or safety of our users, our business, or others.

5.4. Business Transfers

If we are involved in a merger, acquisition, restructuring, financing, or sale of all or part of our business, information may be transferred as part of that transaction, subject to applicable privacy laws.

5.5. With Your Consent

We may share information for other purposes when you have provided the required consent.

6. Data Isolation and Security

We use technical and organizational measures designed to protect information against unauthorized access, loss, alteration, disclosure, or destruction.

Depending on the nature of the information and the architecture of the Service, these measures may include:

Access controls and authentication.
Encryption in transit.
Restricted administrative access.
Monitoring and logging of security-relevant events.
Backups and recovery procedures.
Separation of customer data and permissions.
Security updates and vulnerability management.

If the Service uses dedicated containers or isolated environments for individual accounts, we may use those environments as part of our data isolation and security architecture.

No method of electronic storage or transmission is completely secure. Therefore, we cannot guarantee absolute security.

You are responsible for keeping your account credentials confidential and promptly notifying us if you suspect unauthorized access to your account.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may depend on:

Whether your account remains active.
The type of information involved.
The need to provide the Service and maintain its security.
Applicable accounting, tax, and legal requirements.
The resolution of disputes and enforcement of agreements.

When you delete your account, we will delete or anonymize personal information within a reasonable period, subject to technical limitations and applicable legal obligations.

Some information may remain in encrypted backups for a limited period before being overwritten or deleted. Certain transaction records may need to be retained for legal, accounting, fraud-prevention, or dispute-resolution purposes.

Deleting your account does not necessarily delete information held independently by third-party platforms or payment providers.

8. International Data Transfers

We may process and store information in countries other than your country of residence.

These countries may have data protection laws that differ from those in your jurisdiction.

Where required by applicable law, we will implement appropriate safeguards for international transfers, such as adequacy decisions, standard contractual clauses, or other legally recognized transfer mechanisms.

You may contact us using the details in Section 16 to request additional information about applicable safeguards.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information.
Request restriction of certain processing activities.
Object to certain processing activities.
Receive certain information in a portable format.
Withdraw consent where processing is based on consent.
Opt out of certain marketing communications.
Lodge a complaint with the relevant data protection authority.

These rights are subject to applicable legal conditions and exceptions.

To exercise your rights, contact us using the details in Section 16. We may need to verify your identity before responding.

We will respond within the time period required by applicable law.

Additional Information for EEA, UK, and Swiss Residents

If you reside in the European Economic Area, the United Kingdom, or Switzerland, additional rights and safeguards may apply under local data protection laws.

Where applicable, you may also have the right to lodge a complaint with your local data protection authority.

Additional Information for California Residents

If you reside in California, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, may provide additional rights regarding your personal information.

Subject to applicable law, these rights may include the right to know, access, correct, or delete certain personal information, and the right to opt out of certain sales or sharing of personal information.

We do not sell personal information for monetary consideration. If our use of advertising or analytics technologies qualifies as "sharing" under applicable California law, we will provide any required opt-out mechanism.

We will not discriminate against you for exercising privacy rights protected by applicable law.

10. Third-Party Services and Websites

The Service may contain links to third-party websites or integrate with third-party services.

We do not control the privacy practices of third parties and are not responsible for their policies or practices.

We encourage you to review the privacy policies of any third-party service you choose to use.

11. Children's Privacy

The Service is not intended for children under the minimum age required to use the Service under applicable law.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us unlawfully, please contact us so that we can investigate and take appropriate action.

12. Marketing Communications

We may send service-related communications necessary to operate your account, including security notifications, billing notices, and material changes to the Service.

Where permitted by law, we may also send product updates, announcements, and promotional communications.

You can opt out of marketing emails by following the unsubscribe instructions included in the message or contacting us directly.

Opting out of marketing communications will not prevent us from sending essential service-related messages.

13. Automated Processing and Analytics

We may use automated tools to monitor service performance, detect abuse, identify technical errors, and analyze aggregate usage patterns.

We do not intend to make decisions producing legal or similarly significant effects on users solely through automated processing unless we have a lawful basis to do so and provide any notices and safeguards required by applicable law.

If the Service introduces automated decision-making features that materially affect users, we will update this Privacy Policy as appropriate.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Service, business practices, legal obligations, or security measures.

When we make changes, we will update the "Last Updated" date at the top of this page.

If a change materially affects your rights or the way we process personal information, we will provide additional notice where required by applicable law.

Your continued use of the Service after an updated Privacy Policy becomes effective will be subject to applicable law and any consent requirements that apply to the changes.

15. Contact

If applicable, you may also contact our designated Data Protection Officer at [email protected].

16. Data Controller

For the purposes of applicable data protection laws, [Legal Company Name], registered at [Company Address], is the data controller for personal information processed in connection with the operation of the Service, except where we act as a processor on behalf of a customer or another party.

Where we process information on behalf of a customer, our processing may additionally be governed by a separate Data Processing Agreement (DPA).